What is Pretty world nails?
Pretty world nails is your go-to online store for high-quality nail products, including polishes, tools, nail art supplies, and accessories. We cater to both professionals and nail enthusiasts.
Where are you located?
We are an online-based store, but our headquarters is located in Copenhagen, Denmark. We ship worldwide!
How can I contact customer service?
You can reach our customer service team via email or by using the contact form on our website and we will get back to you in 1-2 working days.
How do I place an order?
Browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it by contacting our customer service team.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping fees and delivery times vary based on your location.
How long does delivery take?
Orders typically take 3–7 business days for domestic shipping and 7–14 business days for international shipping. Please check our Shipping Policy for more details.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our or courier's websites.
What should I do if my package is delayed or lost?
If your package hasn’t arrived within the expected timeframe, please get in touch with our customer service team for assistance.